Wal-Mart spends millions of dollars on fancy PR consultants every month. But no matter how much money Wal-Mart spends on reputational management, their opponents – including many of our clients -- always seem to win the PR war.
How do we do it? With grassroots organizing, quick responses, and smarter technology.
Last Friday, the Wall Street Journal reported that Wal-Mart was systematically warning employees not to vote for Barack Obama. Their twisted logic was that Democrats like Senator Obama would pass the Employee Free Choice Act, making it easier for employees to join unions for higher pay and better health care, putting employees’ jobs in jeopardy. I told you it was twisted.
BSD technology and strategy client Wal-Mart Watch wasn’t just ready to respond – they were part of the story. The Wall Street Journal came to Wal-Mart Watch and asked if they knew of employees who could verify their story before they went to print.
Wal-Mart Watch turned to its online community for the answer, emailing known current and former employees and asking them to contact Wal-Mart Watch if they had more information. The email list came through, and the Associated Press gave Wal-Mart Watch credit for the sources in its follow-up article:
Wal-Mart Watch, a union-backed group that has criticized the company for what it calls skimpy pay and benefits and poor treatment of its workers, said in a statement that the article "demonstrates once again that Wal-Mart intimidates its workers." The group, which supplied some of the sources to The Wall Street Journal, said the stories cited in the article are "consistent" with numerous reports it has received in the past week.
Although Wal-Mart Watch may not have single-handedly convinced Wal-Mart customers to stop shopping at their stores, they may have scared Wal-Mart to stop its voter intimidation tactics. And they did it by using their online community to do more than make a donation, but become an integral part of the campaign.
Wal-Mart Watch turned to its online community to uncover a story – and now it’s going back to the community to make sure Wal-Mart change its ways. Sign their petition to Wal-Mart, calling for them to stop intimidating voters:
http://action.walmartwatch.com/page/s/voters
PS: What candidate or organization has taken more money from Wal-Mart’s PAC than anyone else this election cycle – including the Republican Party? That’s Indiana’s Governor, Mitch Daniels. Learn more about his re-election opponent, BSD client Jill Long Thompson, at her website:
http://www.hoosiersforjill.com